@LadyEloise
I was not really referring to the general public, but to the rags - who in turn influenced a lot of people (who now keep saying "we were so happy for them" etc.). So maybe the word to use is 'hounded' out. There is a small very vocal minority, but in truth most people do not dislike them or 'feel disappointed in them'. If the criticism was levelled out to all the royals, equally relentlessly, with miles of column inches for everyone, then I think H&M and everyone else would just see it as par for the course of being royal, it's the singling out that is the major issue here. It's quite possible that there were also some serious problems internally within the palace.
The charity @PizzzaExpressWoking was referring to is Action on Addiction. Kate had not visited them for 8yrs. That video where they discuss it has been erased from the internet, but there is this one video on YouTube that was not edited. Though I believe she has infact acknowledged them before.
Article here
www.ibtimes.com/kate-middleton-caught-embarrassing-situation-during-zoom-call-duchess-slammed-twitter-2990895
@Ouioubagettue
Not too sure it's bashing the Cambridges to answer that they should take on more work. They are singled out in this case because other senior royals have been known to work hard and there is the age issue (don't think anyone will be complaining about PC or Anne anytime soon considering all they do, the rest are quite old).
When someone bashed the Sussexes on this thread, MN let that stand ( I assume they thought it was topical, since the thread is about Frogmore), you said nothing while posting here, but now you suddenly object when ppl defend them?