Could this Vinted Rixo Kelly skirt have the wrong fabric label?

[Worriedone12]

Hi all,

So I ordered the Kelly skirt from Rixo a few weeks ago but then managed to find one new on Vinted so purchased.

It's just arrived and as soon as I felt it, I realised the material doesn't feel as soft as the original and more scratchy. I checked the label and it says 70% viscose and 30% silk. I've checked on the Rixo website and the skirt is listed as being 100% silk. Is there any chance the shop has listed it incorrectly? Or any reasonable explanation?

I don't really know exactly what the label is supposed to look like. I could order an original to compare but it'll probably take too long to arrive.

Attached a photo of the skirt and the label.

I have found this on the Selfridges website

https://www.selfridges.com/GB/en/product/rixo-kelly-leopard-print-woven-blend-maxi-skirt_R04227555/

It says that this version is 70% viscose, 30% silk.

Ah ok, thank you. I've run it through ai and it's said some older versions may have this material composition. However I don't want this version and hate acrylic. Her listing said it's silk and nothing about acrylic and when I made an offer she said she wanted more because it's silk... Fair enough it has silk in it but it's misleading to list is as silk when it is 70% a different material.

If it's acrylic and not the viscose/silk mix then maybe it isn't a genuine Rixo? Was it more than £85, with the option for Item Verification?

If the listing only said silk, and it's majority viscose/acrylic then maybe you have a case for significantly not as described. Assuming that there was no image on the listing of the label showing material composition.

I can't see your photo of the label - only a photo of the skirt.

But to clarify, acrylic fabrics are made from a synthetic plastic polymer which is derived from fossil fuels like petroleum or coal.

Viscose is a semi-synthetic fibre made from natural plant cellulose extracted from wood pulp.

So on the Vinted listing the material is listed as silk and nothing else. Plus when I made an offer she said it was too low as the skirt is current season and silk. She posted a photo of the label but only the label that says Rixo. The materials are listed on the other side and there was no photo. I don't want to be awkward but I don't want it and wouldn't have purchase of I'd known it was 70% acrylic. I wanted the current season full silk as it was much softer.

@Worriedone12 is it acrylic or viscose?

Anyway, you could ask for a return because it's significantly not as described. Presumably you have not pressed the "Everything is OK" button?

Sorry! It's viscose! I've been getting mixed up

I haven't pressed anything yet! I do feel bad but I don't want it. I think she deliberately misled me.

I think there is an element of buyer beware here, I spend most of my time on Vinted asking to see the label with the materials on there as so much is listed as silk/wool when it’s 0% silk/wool. I think you can only list one material, and it is silk blend so I don’t think it’s wildly out of touch to have called it silk

how much was it on Vinted? Is it worth sending it back?

Maybe lesson learned but I do feel she misled me. Ultimately if you list one material (and you don't have to list a material at all) you surely list the main material. Also, you have the opportunity to then state in the listing that it's not fully silk. Furthermore, she said it was current season; the current season is a 100% silk version.

However, I appreciate o should have asked. I use Vinted to sell a lot but very rarely buy.

It was £75. I would ideally want my money back and buy the current version.

I would file a not as described claim on vinted. At the end of the day she listed it as silk. It’s not just silk. It’s not as described.

Most likely you’ll have to return it at your own cost but you’ll get the item value back once it’s arrived

It drives me batty when Vinted sellers bother to take a photo of the label showing the brand name, but don’t also include a photo of the label showing the material composition or the size. I mean, why bother?!

You can choose up to 3 materials on Vinted so there was no legitimate reason for her to only list it as silk.
I would report it as significantly different than described.

I won't buy anything without a photo of the materials label. It does always amaze me how people don't bother to include that nor fill out the materials on the actual listing. Even though it says "Recommended" when you set the listing up! I often filter by material and if people haven't added it then I won't see it. Surely to sell your items you'd put as much info as possible. It only takes a moment to do so. You can add more than one material too.

I'm currently selling a dress that is viscose and linen mix - there is no way I'd list it as just linen when it's 49% viscose.

I didn't realise this, thank you. This to me just proves she was trying to deceive me!

I’d definitely want to return it for £75!!

I asked a seller once what the material of a dress was that had some crotchet design on. Her reply? It’s crotchet!!

🤦🏼‍♀️

Definitely return it. She was absolutely trying to lead you on by insisting that it was silk. Rixo is a great brand but £75 is a lot of money for Vinted and she held out for her price. Shameless. Like others, I am scrupulous as a seller to list when things are a blend of fabrics and fibres, and always show the label clearly when there is one - in order to avoid disputes such as this. Don’t let her get away with it!

I'd be very upset about this as well.

You definitely have a case to return this. It is absolutely not as described.

I'm returning. I've had to pay.
This was her reply...

Did you report it to Vinted as Significantly Not As Described, or did you contact the seller directly to ask for a return?

Also she’s very mistaken about silk! Viscose is not man made silk fgs. Rixo don’t list viscose as silk and it’s not this seasons version if it’s a viscose/silk mix.

I suspect she’s been economical with the truth when listing and doesn’t want to admit fault, or she’s genuinely a bit dim and doesn’t understand what the words silk and viscose mean.

I did it through Vinted and she fortunately agreed to the return. She's annoying me though 🤣 because the current rixo version is 100% (not acrylic), I know because I purchased it!