I have ordered quite a few times from SNK and never once have they sent me the samples or a substitute item. I complained once and got told ‘tough luck’. I now never order from them in the expectation of any samples/freebies actually arriving and have yet to be pleasantly surprised!
Re: Hera Glow UV Protector SPF - it doesn’t seem to be sold anywhere in the UK, so that’s annoying! SK don’t stock it, either, so it can’t have come from there. I think it must have been one of my Korean trip freebies- maybe from Olive Young.
I don’t think even I can justify toddling back to SK just to get some really good SPF😹