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Friendly reminder: do NOT buy from Halara

58 replies

LindorDoubleChoc · 12/10/2025 09:32

Their returns process is lengthy, nigh on impossible, and extremely costly!!

Do not risk buying from them online. You might not like or fit the (quite pricey) garments, but their attitude is "eff you customer" after they have delivered.

Having googled I've seen lots of discussion about this online - I just wish I'd done it before I ordered Hmm.

You have been warned!

OP posts:
VinnieVanLowe · 12/10/2025 22:40

I loved the thin summer wide leg trousers and shorts I got from there so much that I ordered a few more of each in different colours. I lived in the trousers pretty much all summer. I’ve also bought some skirts and really comfy work trousers. My only issue is that the delivery takes quite a while.

YourTruthorMine · 12/10/2025 22:43

Love my Halara wide leg jeans, I'm a size 16, 5'3 and the petite, medium is perfect

CarolFurci · 02/12/2025 01:59

I brought a dress from Halara it is really nice but the sizes are very small i am trying to return it but I have to go through so much trouble with email's and photo's.Does anyone have there returning address please kind regards carol

SunnyAmberWriter · 04/01/2026 11:22

Totally agree, attempting to navigate the customer service now too its a nightmare

MissusW · 19/02/2026 22:47

I too have tried to navigate the returns process and found it to be impossible. I have tried to contact customer services and that is also impossible. Do not purchase from this company. They have zero customer care support.

TheLette · 19/02/2026 23:04

I knows a thing or two about consumer law and agree with OP: one look at their returns policy and there's no way I'm buying from them. Too many red flags for me.

TinyMouseTheatre · 26/04/2026 10:38

Thank you for the reminder. They keep popping up on my SM so I thought I’d check MN and came across your thread.

notnorman · 26/04/2026 10:39

XiCi · 12/10/2025 10:37

I absolutely love my Halara jeans. They take a while to arrive but had no problems with them and am about to order another pair. I think its a bit shit really to put a big warning advising not to order when its a legitimate business and many people are very happy with their products.

Re sizing Im a 12-14 and a M was perfect. Size 10 would be a S

Agree

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