Hi all, I live in a small town/rural area and have been seeing the same hair dresser since I moved here 6 or 7 years ago.
I've never been hugely happy with her. But my hair needs are pretty simple - colour and a simple chop every now and again, hard to get wrong - so I kept going back for a few reasons; she is flexible on hours; I'm a confrontation-avoiding people pleaser; and I feel a bit guilty at the thought of her losing business, from a "supporting women in small business" point of view.
But honestly, her work is quite lazy and sloppy; she gets dye all over my forehead and never removes it all - I have to scrub when I get home but ultimately just live with dye in my face for a few days every time until it fades. She often ignores what I ask for and does her own thing, without discussing it. I suspect she overcharges me sometimes because she knows I can afford it; her prices seem to change with the wind.
Her personality makes me a bit uncomfortable too. I get the feeling she's a bit of a judgemental/negative person in general and just not the type of person I would be friends with. She blanks me if I meet her out and about (she definitely knows who I am!). Just mean girl vibes.
And the final straw is, I just got home to see that the cut she gave me (completely simple, straight-across-the-bottom cut, straight hair) is TERRIBLE. Completely uneven; there are actual blunt chunks in one or two places. It is actually shocking; I can't believe she let me out the door like that.
That's the final straw for me. I'm done with her - I'm finally done.
The only thing is, I HATE confrontation. (That's half the reason I've stuck with her for so long!)
My question is; is it OK if I just don't make another appointment?
Or do I have to actually tell her that I'm not coming back? Eek. She's not the most forgiving type and either way I know she's going to take it personally and hate me from now on.
God, I've read this back and I'm such a door mat!!