OOOO GODDY, look all you makaton signers alike

[Fio2]

something special on video and dvd

Not a stunning response

"Dear GeorginaA

Thank you for your email.

We welcome feedback from our customers to enable us to improve our products
and service
and would like to thank you for taking the time to contact the BBC with your
comments, which have been noted.

If we can be of any assistance in the future please do not hesitate to
contact us.

Kind regards,"

It is just a general he sends to us all, I got exacty the same!

I e mailed back with......

Thank you Brett for taking the time to reply

Although my question of why the Dvd's are so expensive has not been answered?

Thank you

Angela Parsons

(Ok, I know he didn't really take the time!!!!)

Really annoying, isn't it?

Hope you get a better response.

evberyone is getting the same on another website I post on. is there an independant body we can complain to? like disability rights commission or something?

Just added my post to this.
Note to others having trouble registering follow Heart in the countrys advice of logging out first.

Brett's going to be busy. I've just replied to his reply asking him to reply to my question.

ok now got this from Brett:

"Unlike Tweenies, Teletubbies and other programmes, which are produced by the BBC as Children's entertainment, 'Something Special' is produced by BBC Education as an educational programme primarily designed as a teaching tool.
Therefore, the 'Something Special' products are produced as an educational resource and not commercially for mass consumption as in the case of other children's products. The significantly lower production quantities result in higher pricing".

I apologise for any inconvenience this may have caused.

Kind regards,

If it's a 'teaching tool. it should be on at night for adults then!!!!! not aimed at Children!

Hey, guess what?...........I got the same reply from Good old Brett!!!!

Guess he's not so busy eh?! Just sends the same one!!

Anyone else noticed that most of our replies on that thread have mysteriously disappeared? Hmmm.....