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Original poster

Seriously MNHQ can you please bar that woman from FB

5 replies

MinnieMummy · 10/06/2010 16:30

(Apologies if there's already a thread on this directly to HQ but I couldn't see one.)

Anyway you know all know who I mean - egregiously offensive posts that would automatically be considered trolling on here so why is she allowed to post on the FB topics???

Genuine question...

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MNHQ

JustineMumsnet · 10/06/2010 21:22

Thanks for bringing this to our attention - we've just clocked it - and we'll take a look straight away.

ps always best to use the report function if you want to flag something up as urgent

MNHQ

CatherineMumsnet · 10/06/2010 22:36

Hi all, we've blocked Claire Khaw from our FB page.

MNHQ

JustineMumsnet · 10/06/2010 22:39

Ok I've checked and we did receive two reports but not until 8pm and another at 8.30 - duty person was putting her kids to bed so didn't clock it until after 9 and then had to catch up on everything - sometimes. I'm afraid there are small gaps in service but as a rule if you report stuff using the report button/ red exclamation mark (if you're on classic) then we'll get to it within the hour or two. We also look at site stuff through the day - but not all day so reporting is safest.

Thanks

MNHQ

JustineMumsnet · 11/06/2010 10:10

No we don't really read our facebook comments religiously ProfessorLayton - as said there's just too much going on to read everything - Twitter is a bit different because it's not like people can post on "your page" - it would be great if we could have a report link as we do on the site on facebook... we'll look into it.

MNHQ

RachelMumsnet · 11/06/2010 11:38

Although we've deleted these comments on the mumsnet facebook page, we've realised that unless you're logged in as MNHQ, they are still visible on the page. We also banned CK from the mumsnet group last night, but have spotted she's been back on this morning. We're just looking into how much control we have over this and will get back.

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