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1 reply

Lorikeet · 20/03/2010 18:01

My friends and I have noticed something on the product reviews. Whenever you try to submit a good review, it works... whenever a bad, it "times out" and doesn't work. I find this concerning, especially when you want to mention something that is dangerous.

Hhhmmm. I'd love some feedback on this... will this post make it? We will soon see.

HelenMumsnet · 21/03/2010 13:25

Hello.

Sorry to hear you've been having problem submitting reviews, Loriket. We'll ask the Tech team to take a look at things on Monday, and make sure all is working as it should be.

In the meantime, we can categorically assure you that we don't have some automatic ban-the-bad-review timing-out process!

All reviews that are submitted to us are checked and read before they appear on the site (which is why there can be some delay between you submitting one and it being published).

Obviously, Mumsnetters' opinions - good and bad - are what make our Reviews worth reading. So I'd think it unlikely that a review containing a valid criticism of a product wouldn't be published. (Unless it was hugely libellous or downright abusive or similarly unsuitable for publication.)

Hope that puts your mind at rest.

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