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I can't move my profile back to my usual name

7 replies

BitOfFun · 05/01/2010 19:00

Can you help? For some reason I have two sets of boxes with names in:

BitofFun>>BitOfFun

BitOfFunWithRudolph>>BitOfFunWithRudolph

I keep trying to alter the bottom one to put my profile back to my ordinary name, then press 'change', but it just says "Couldn't find a profile for you".

How do I fix it please?

HelenMumsnet · 05/01/2010 19:51

Hi BitofFun

Are you using this page?

HelenMumsnet · 05/01/2010 20:06

Oh dear.

Ok, this isn't something we can sort this evening, I'm afraid - I'd need to be in the office (with a Tech looking over my shoulder).

But I will try to sort it for both of you tomorrow.

HelenMumsnet · 06/01/2010 15:41

Hello. Just to let you know that NikitaTech is on the case for you.

HelenMumsnet · 12/01/2010 11:29

Yes, should be fixed now, says NikitaTech.

But obv do let us know if it's not working for you.

HelenMumsnet · 12/01/2010 11:59

Have done, Poledra. NikitaTech is on the case...

HelenMumsnet · 12/01/2010 13:02

Yes, thumbwitch - I'm afraid fixing the problem people we having on this thread seems to have created a whole new one.

NikitaTech is frantically pedalling in the Shed trying to sort it all out.

HelenMumsnet · 12/01/2010 13:09

Try it now, thumbwitch

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