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Why can't I move my profile?

5 replies

JackBauWooohooohoowaaer · 10/10/2009 15:20

I am trying to move the profile from JackBauer to my Halloween name but everytime I try it says
Couldn't find any profile for you.

What am I doing wrong?!

RachelMumsnet · 11/10/2009 00:09

I'm afraid we're going to have to get Tech to look at this for you on Monday. We'll report instructions/updates on this thread.

HelenMumsnet · 13/10/2009 10:20

Morning, JackBW.

You need to go here

HelenMumsnet · 13/10/2009 23:12

OK, so I can see your profile as JackBauWooohooohoowa.

Do you want to move it back to JackBauer?

HelenMumsnet · 13/10/2009 23:42

OK, we'll take a look for you in the morning, JB.

BigTech · 14/10/2009 11:01

Hello JackBauWooohooohoowaaer,

There doesn't seem to be a profile on JackBauer so maybe you can move a profile from one of the other names you have had a profile on.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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