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Original poster

Why am I not getting round-up any more?

6 replies

BlueKangerooWonders · 02/09/2009 07:38

I've checked email preferences and nothing has changed from my side.

It's been since MP's holiday - what did she do?!

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MNHQ

HelenMumsnet · 02/09/2009 10:31

Hello.

Sorry to hear your roundups never made it.

We're working on ways to make sure our emails get to you more reliably.

In the meantime, it would definitely help if you:

  1. Check your Spam folder. Even if MN stuff's never ended up in there before.
  1. Check your preferences in My Mumsnet. Click on Email options - and check you've selected to receive what you want to receive.
Then click on Your details - have you got a message in red, saying previous attempts to email you have failed? If you have, just click Save Changes. This will tell our system to try sending them to you again.
  1. See if you can tweak your Spam settings. If you use Aol, Hotmail or Yahoo, we have some suggestions for you here.
  1. Add the following addresses as contacts to your address book. (This might stop your provider marking our emails as Spam).

Please note that, where it says "yourid", you need to substitute your unique Mumsnet registration number - which you can find by going into My Mumsnet and clicking on registration details.

For Parenting News newsletter: [email protected]

For Talk Roundup:
[email protected]

For Pregnancy emails:
[email protected]

For Child Development emails:
[email protected]

  1. Sign up for a Google Gmail account - it's free and they have a good track record of accepting Mumsnet's emails.
  1. Email us at [email protected] and have a good moan. We may not be able to wave a magic newsletter/roundup wand but we'll try!
MNHQ

HelenMumsnet · 23/09/2009 20:32

Oh dear, Milliways.

Do you have a red message on your Email options page?

MNHQ

HelenMumsnet · 23/09/2009 21:26

Oh no! We do still like you, honest (even MP).

Do you have a yahoo email account, by any chance?

MNHQ

HelenMumsnet · 23/09/2009 21:44

oh, that's a whole other thread!

But Shed-ites think they can get to the bottom of that one now...

MNHQ

CatherineMumsnet · 01/10/2009 23:05

Hi Milliways - it should do! Let us know if not.

MNHQ

GeraldineMumsnet · 02/10/2009 17:36

YanknCock, I just had a look our end and your settings say your email address is bad and emails are blocked (ie one must have bounced back at some point).

Like Helen says here

  1. Check your preferences in My Mumsnet. Click on Email options - and check you've selected to receive what you want to receive.
Then click on Your details - have you got a message in red, saying previous attempts to email you have failed? If you have, just click Save Changes. This will tell our system to try sending them to you again.

Hope it works. You can read talk roundup here

www.mumsnet.com/newsletters/talk-roundup

and newsletter here

www.mumsnet.com/newsletters/parenting-news

Current ones are always at these urls.

Watch this thread for updates

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