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MNHQ not acknowledging reported posts

1 reply

DoneAndNotDusted · 01/09/2026 17:28

I've reported posts occasionally; usually if I think a poster isn't whom they seem or are spamming.

Today I reported a poster with no previous history, who is posting links to a company they may have connections with. So far, they have posted 3 times. I reported under "spam/advertising".

I am finding that MNHQ is not acknowledging my reports now, whereas they used to in the past, nor are they letting me know if a post has been deleted.

I am wondering if they don't bother any more? It is useful to know if they are going to look at the posts and remove them if necessary. It's not as if I'm spending all day on Mumsnet reporting people!

Has anyone else found this?

LilyMumsnet · 01/09/2026 20:35

Hi OP,

Thanks for raising this.

We receive a large number of spam reports, and users who report spam often (very helpfully!) flag several posts at a time. If we sent an update on the outcome of every spam report, we’d risk filling people’s inboxes with not-very-important moderation notifications.

For that reason, we don’t routinely respond to spam reports, but please be assured that we do review them and take action where required. We really appreciate people taking the time to flag potential spam to us.

If you’d ever like clarification on a particular moderation decision, you’re very welcome to get in touch with us via the report system or at [email protected].

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