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Original poster

Private message reply causes conversation and message box to disappear

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MongooseOUT · 03/07/2026 18:14

Hi - when i try and reply to a private message, the whole conversation disappears on the screen and the box disappears so i have to restart the messaging

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MNHQ

AmeliaPMumsnet · 06/07/2026 11:56

Hi @MongooseOUT ,

Thanks for your patience while we've been looking into this.

We've tried to recreate the issue from our side but haven't been able to reproduce it so far. Would you be able to post a screenshot of what you're seeing? That would really help us investigate what's going on.

If you'd rather not share it on the thread, you can email it to us at [email protected] instead.

If you're using a Windows device, you can usually take a screenshot by pressing the Print Screen (PrtSc) key on your keyboard. On some keyboards, you may need to press Fn and Print Screen at the same time.

Thanks very much!

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