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Original poster

When scrolling I keep getting Amazon opening up, no actual Amazon on the threads to click

7 replies

Tcateh · 08/05/2026 08:34

Out of nowhere just get a. Amazon page taken over, which I have to close.
There's no ad or link I'm accidentally clicking in sight.
Anyone else. Just the last couple of days.

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MNHQ

JoMumsnet · 08/05/2026 11:34

Hi all,

We're sorry this issue has been affecting so many of you.

Just letting you know that we released a new version of the iOS app this morning that means these ads should only open if you deliberately click on them.

The app should update automatically, but if you're still experiencing problems please go to the App store and click on the Update button.

We're currently testing the new build on Android and aim to get that released as soon as possible.

Thanks for bearing with us!

MNHQ

JoMumsnet · 08/05/2026 12:50

@Tcateh we'll let you know as soon as we release this fix on the Android version - hopefully that will sort things out for you (even if you're not seeing the ads).

MNHQ

BeckyAMumsnet · 09/05/2026 14:33

Hello everyone. Can you please check the App store for an update? Thank you.

MNHQ

BeckyAMumsnet · 11/05/2026 15:22

Thanks, everyone. Appreciate this is infuriating. We’re investigating now.

MNHQ

KellyMumsnet · 13/05/2026 10:07

Morning, everyone. Sorry to hear this is still happening. Could we ask anyone experiencing this issue to check the exact version of the app you are using please? You can check this by opening the app and then opening the profile menu in the top right hand corner of the screen. You should then be able to see the version number at the bottom of the menu. If you could pop that here in the thread that might just help us work out what's going on. Thanks! Flowers

MNHQ

BeckyAMumsnet · 13/05/2026 17:46

Hi all,

A quick update on the issue some users have reported with Amazon ads opening unexpectedly in the iOS and Android apps.

We’ve now been able to recreate the issue, which means we can see what’s happening rather than trying to work from your reports alone. We're now working on a fix. From what we’ve seen, this appears to be happening when users interact with the ad area in the app, rather than deliberately tapping through to Amazon, so we do understand why it’s frustrating.

We'll update again we've released the fix, hopefully not much longer. Thanks so much to everyone who has reported it and shared details, it really does help and we're sorry for the annoyance in the meantime. Any questions/comments do let us know. 🙏

MNHQ

BeckyAMumsnet · Today 13:59

Hi all,

Thanks so much for your patience even though we know this has thoroughly tested it!

We’ve now released updated versions of both the Android and iOS apps which should fix the problem.

Please could you check that your app has updated to the latest version? You can do this by going to the App Store or Google Play Store, searching for Mumsnet, and tapping Update if the option is showing.

If you’re still seeing the issue after updating, please let us know on this thread

We’re really sorry for the disruption and appreciate everyone who helped us track the issue down.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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