Quote History

[JaneJeffer]

What is the point of endless quotes when they become totally unreadable and the button to hide them is at the bottom meaning you need to scroll through a headache inducing mile of vertical lines?

Sorry if that was confusing @JaneJeffer. We've turned this feature off for now while we make some changes. When we bring it back, only much longer posts will be collapsed, so you won't need to tap 'See more' as often.

And we're super happy to hear that quotes are better for you now!

@GetAFurqingCompass We're also looking into adding an opt out setting.

Thanks again for all of the feedback. We'll post here once we have any updates.

Hi all,

Thank you again for all your feedback on the truncation feature released last week.

We've just released it again with a change based directly on the feedback we received last week. The original cut-off point was too short, so we’ve increased it. This means posts will need to be considerably longer before they’re collapsed.

Long quoted sections will continue to be collapsed, as we hope this will make lengthy posts in quotes easier to scan and read. They can still be expanded and collapsed using ‘See more’ and ‘See less’.

We hope this change is less intrusive while keeping the benefit for particularly long posts and quotes. Please let us know how you find it.

It might be less intrusive, but it's still intrusive. And completely unnecessary. Please make it optional. And then analyse the data on how many people opt to turn it off.

Hi all,

Sorry for the delay in responding here, and thanks for bearing with us. We do appreciate the feedback.

We're working on adding a setting that will allow you to turn off truncated posts. This isn't an instant change, but it's something we're aiming to add as soon as possible. We'll update this thread as soon as we have any news.

Thanks again for your patience in the meantime.

Hi all,

Thanks again for all the feedback you've shared over the past couple of days. We completely understand that this change isn't everyone's cup of tea, and we appreciate everyone who's taken the time to tell us what they think.

We've been reading through all of your comments, and we've decided to switch truncated posts off again while we review everything properly.

As with any new feature, it's clear that people use the site in different ways, and what's helpful for some isn't for others. That's why we're looking into adding a setting that will let you turn truncated posts off if you prefer to see everything expanded by default, rather than taking a one size fits all approach.

Thanks again for bearing with us while we work through this. We'll update this thread as soon as we have more news.

Hi all,

Thank you again for all the feedback you shared about truncated posts. We switched the feature off while we reviewed what you told us and made some changes.

We heard loud and clear that collapsing ordinary posts was too disruptive. It interrupted the flow of threads, meant repeatedly clicking or tapping to read posts, and made the site harder to use for some people. At the same time, many of you told us that collapsing lengthy posts within quotes can be helpful.

With that in mind, we've changed the feature so that only long posts within quotes are truncated. This change is now live on the site.

Thanks again for taking the time to explain what wasn't working, and for bearing with us while we made these changes.