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Sortis · 16/02/2026 17:53
On laptop. It briefly flashes up on a refresh, but then disappears. Means I can't see things like private messages, log out and settings.
LilyMumsnet · 16/02/2026 17:55
Hi OP
This sounds like it might be a browser issue you're having. Please could you try clearing your cache and logging back into the site?
HebeMumsnet · 18/02/2026 10:44
Hi there @Sortis . We're still looking into this. But to answer your question, there are some pretty good instructions here on how to clear cache just for one site: https://elementor.com/blog/how-to-clear-cache-for-one-website/
How to Clear Cache for One Website: A Complete Guide
When you’re building or managing a website, seeing your latest changes go live is a moment of anticipation. But what happens when you’ve updated your site, hit refresh, and… nothing? More often than not, the culprit is caching. Your browser, and severa...
https://elementor.com/blog/how-to-clear-cache-for-one-website/
HebeMumsnet · 18/02/2026 10:55
Also, if anyone is able to get a screen recording of this. If it's possible to catch it disappearing that would be great, but we understand that might be fairly tricky. Would be interesting to at least see what it looks like when the head and shoulders aren't there. Thank you.
BeckyAMumsnet · 23/02/2026 12:29
We’ve noticed that some users browsing via DuckDuckGo experience issues on the site, usually things like pages not loading properly or certain features not behaving as they should.
DuckDuckGo’s browser and privacy settings can block or restrict certain scripts and content that our site relies on to function fully. Because of that, some features may not work as intended.
If you continue to experience problems, we’d suggest trying an alternative browser (such as Chrome, Safari or Firefox) to see if the issue persists. That helps us determine whether it’s browser-related.
Unfortunately, some behaviour is outside our direct control due to the way certain privacy-focused browsers operate.
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