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Can't read the last few lines of incoming DM

5 replies

KorneliyaSky · 12/11/2025 18:27

Is anyone else having this issue with DMs? The only way around it seems to be replying before you've read the last 2 lines which then shunts up the incoming message. This has only happened over the last couple of days and is extremely frustrating.
Has anyone got any solutions?

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MNHQ

JoMumsnet · 13/11/2025 11:28

Hi all, thanks for alerting us to this issue - it sounds very frustrating. We're taking a look now and will be back with an update shortly.

MNHQ

JoMumsnet · 14/11/2025 13:03

Hi again,

Just letting you know that we're still working on a fix for this issue.

In the meantime, if you're able to access a desktop device, you should be able to see your most recent PMs on there (minus the time stamp).

Sorry, we know it's not ideal but we're hoping to have this fixed asap!

MNHQ

HebeMumsnet · 24/11/2025 11:23

Hi there @LochSunart. This sounds like a different issue but we'd like to look at this too. Can we ask if this issue began on the 22nd when you posted here or if it started before that? And is it happening persistently or just occasionally? If there's any chance you're able to get a screen recording and email it to us at [email protected] that would be really useful.

MNHQ

HebeMumsnet · 24/11/2025 11:24

@KorneliyaSky and others: Good news - we think we have worked out what the problem is and we should have a fix for it very soon.

MNHQ

HebeMumsnet · 01/12/2025 10:20

Morning @KorneliyaSky and others,

We've just released the fix for this so it should all be working properly again now. Just shout here if anyone is still experiencing problems. Thanks for your patience!

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