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How do I get rid of video ads taking over the whole screen?

6 replies

NoCommentingFromNowOn · 24/09/2025 12:13

I’m sure there is already a thread and the advice from someone at Mumsnet was to press the x on the video. But there isn’t an x to press so how do I get rid of it? I’ve attached a screenshot.

How do I get rid of video ads taking over the whole screen?

JoMumsnet · 25/09/2025 12:12

Hi @NoCommentingFromNowOn and @AnchorWHAT

Sorry you're having problems with these video ads. Are they cropping up on specific threads, and if so, please can you let us know which ones so we can take a closer look? Thank you.

JoMumsnet · 25/09/2025 13:20

Hi again,

We've located and (hopefully!) blocked this ad by now but please let us know if it crops up again.

HebeMumsnet · 01/10/2025 10:30

The Net a Porter ad issue should now be fixed. Please just let us know if anyone continues to have problems.

JoMumsnet · 03/10/2025 12:32

Thanks for the screenshot, @Spanador - we're taking a look now.

JoMumsnet · 03/10/2025 12:37

@AutumnyCrow - we're sorry these ads have been such a problem. If you can give us any details of the ads you were seeing, we'll do what we can to resolve this issue.

JoMumsnet · 04/10/2025 18:28

Hi again,

This is just to let you know that we've made some changes which should have resolved this issue, but please let us know if you're still having problems.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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