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Original poster

Cant open pms

2 replies

Ginasonabendernow · 05/08/2025 04:34

I have private messages that I cant open, is it something I have set up to stop them?

I've namechanged since I got them but I assume you can see that!

I dont think I have done anything but would like it sorted please

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MNHQ

BeckyAMumsnet · 05/08/2025 11:58

Hello @Ginasonabendernow we'll look into this but could you give us a bit more info please? Are you on desktop or mobile? What browser are you using and what is your device? If you could also send us screenshots/screen recording of what happens when you try to open PMs, it would be v useful. Please send to [email protected]

Also, do check in your Talk settings that you've not blocked PMs by mistake: https://www.mumsnet.com/settings/talk

Mumsnet makes parents' lives easier by pooling knowledge, advice and support on everything from conception to childbirth, from babies to teenagers.

https://www.mumsnet.com/settings/talk

MNHQ

BeckyAMumsnet · 05/08/2025 14:28

Also, @Ginasonabendernow can you see the messages in your inbox but are unable to click into it? And is it all PMs or just new ones?

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