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Original poster

Android App Issue

3 replies

HollywoodTease · 30/07/2025 02:11

It's not working. At all. If I try to open it, it shuts down immediately.

It doesn't need updating, and I've already tried rebooting my phone and uninstalling and reinstalling the app. Nothing.

Is this a known issue, or is it a me issue? Anyone had similar or got any advice? Mumsnet, can you help?

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MNHQ

HebeMumsnet · 30/07/2025 09:22

Hi there @HollywoodTease.

Has this just started happening now or has it been going on for longer?

Could you also let us know the model of your device and which version of the app you're on?

Since the app is crashing you might not be able to open it and check, but if you head to the Mumsnet app page in the Google Play Store, scroll down to and select “about this app”, then scroll down to the “app info” section it should be there.

Thanks!

MNHQ

BeckyAMumsnet · 31/07/2025 10:24

Hi everyone.

We’ve identified the issue affecting some Android app users and are working hard to fix it as soon as possible. Sorry for the inconvenience in the meantime -we really appreciate your patience and will update you again shortly.

MNHQ

LilyMumsnet · 31/07/2025 15:15

Hi all

We've just released a new version of the app, which should resolve the issues being reported on this thread. Please could you take a look and check if this is the case? Some devices may have automatic updates turned on, but if you haven't, you may need to visit the Mumsnet app in the Google play store and manually update from there.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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