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Original poster

I cant change password

2 replies

pleasedrivecarefully · 25/07/2025 21:02

I’m trying to log in on my desktop to view a private message, as I can’t see I can do that in the app.

i can’t remember my password, but get an error message when I try to change it with the link. The error message says not found.

any help, MN?

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MNHQ

LilyMumsnet · 25/07/2025 21:08

Hi OP

Are you trying to reset on desktop or on the app? You'll need to do it from Desktop - if you already are, please email us on [email protected] so we can help you get logged in.

MNHQ

HebeMumsnet · 28/07/2025 12:24

Hi there @pleasedrivecarefully . Just wanted to check if you've managed to sort this yet. If not, can you access the email from a desktop rather than mobile device?

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