What’s up with the MN app?

[Preciousssssss]

It’s suddenly frozen.

Everything else on my phone is working as normal.

(Have had to go back to the mobile site to write this.)

@LilyMumsnet This is also happening to me over and over

Morning, everyone. We thought we had fixed the freezing issue so we're sorry to hear this is still a problem. We're having trouble recreating the issue so we wanted to ask if people are doing anything in particular before the freezing happens? So are you taking a certain action/a series of actions right before the freezing occurs? Does the freezing seem to occur just on one page, i.e. on a topic page, a thread or active or is there no real pattern to it? Anything more anyone can tell us might help us to work out what's going on here.

We're also aware of the issue some users are taking about on iPad where the following menu is opening. We're looking to recreate and fix this now.

@JaneJeffer if you could send us a screen video of what happens when you try to post and share it with us at [email protected] we'll take a look.

Quick update on the username issue for @Preciousssssss and anyone else with the same problem. We have released a fix for this now, but it looks like the update isn't working immediately for everyone. Could you try completely quitting the app and then reopening it? You might need to do this a couple of times, but then the update should work and the username issue should stop being a problem.

Hi again,

We’ve just released a new version of the iOS app - the latest version is 45.1.1.
This update includes a fix for the issue affecting iPad users, where the side menu (including followed topics) was overlaying everything and couldn’t be dismissed without fully quitting the app. Thanks for your patience while we sorted this.

The update should be rolling out to users shortly. If you don’t see it right away, you might be able to go to the App store and update manually - though it may take a bit of time to appear for everyone.

If you spot anyone still posting about the issue, do feel free to point them here. And as ever, let us know if you’re still having problems after updating. Thank you.

I have been having this problem on my iPad for a few days now.

It’s been doing the same thing to me since the start of the new app. Can’t name change off this name AT ALL on the app. Having to use website if I NEED to change name.

Thanks, @HebeMumsnet- my issues both seem to be resolved.