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Notifications etc

3 replies

rubyslippers · 14/06/2025 08:02

When I get a notification that a poster has quoted me or similar, I click on it but it doesn’t take me to the post, just the thread itself
same with notifications - it will take me to the thread not the post which has been liked etc

thanks

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MNHQ

BeckyAMumsnet · 14/06/2025 13:14

Hello @rubyslippers thanks for posting. Could you also let us know your device and browser please? Also are you on desktop, mobile or the App?

Thanks @HawthornLantern.

We'll look into this now.

MNHQ

BellaMumsnet · 19/06/2025 14:26

Hi @rubyslippers @HawthornLantern, thanks for the extra information – it's really helpful. We have a theory about what might be causing the issue - would you be able to record your screen while clicking on a notification where you've been mentioned? When you do, please wait for the thread to fully load without scrolling or tapping on the page at all. Once the thread has completely loaded, you can stop the recording. Please send the screen recording to: [email protected]. This will help us to confirm and fix the issue.

MNHQ

BellaMumsnet · 19/06/2025 16:37

HawthornLantern · 19/06/2025 14:47

Hi @BellaMumsnet When you say “record” do you mean take a video? Or something else?

Yes please @HawthornLantern. Here are some instructions on how to do this on iPhone: https://support.apple.com/en-gb/102653. Thank you.

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