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The silence is deafening - MedExpress

3 replies

lovealongbath · 26/04/2025 06:28

I am really disappointed at the lack of update from MNHQ about the deletion or not of posts with MedExpress referral posts.

BeckyAMumsnet · 26/04/2025 14:19

There is a very high volume of code posts - in some cases, individual users posted their codes hundreds of times. Normally, we'd consider that level of posting to be spam. On top of that, many users reported each of these posts individually, which completely overwhelmed our reports inbox.
This isn't sustainable and means we're unable to manage reports properly, which isn't fair to other MNers.

We're currently discussing the quickest way to resolve this. We've already removed a number of posts, but given the volume, it's simply not possible for us to manually delete each one immediately.

From what we understand based on MedExpress’s latest update, sharing codes will result in credit removal, not account closures, as some posters have suggested.

We'll update you again as soon as we can.

BeckyAMumsnet · 29/04/2025 10:56

Hello, everyone. We've been in touch with MedExpress, who have kindly extended the time period for your codes to be removed on Mumsnet to 31st May. We are working through your reports. Thank you.

From the MedExpress Team

If you have shared your referral code on Mumsnet, we kindly ask that you contact the platform to request the removal of any posts mentioning your code. We are in conversation with Mumsnet, and understand that removal is a manual process on their side, which may take some time. However, it remains your responsibility to ensure you have contacted them, please ensure you do so asap. Please make sure this is done no later than May 31st.

BeckyAMumsnet · 29/04/2025 11:55

@DeltaAlphaDelta79 we're working through existing reports but if some are still showing in a few weeks then please report again.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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