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Original poster

Disable Ad Blocker nightmare!

5 replies

TulipTiptoer · 10/04/2025 20:15

Can MNHQ help? I get continual pop ups saying DISABLE AD BLOCKER. It will happen every time I click somewhere on MN, and after about 3 times when I 'proceed without disabling' it will block me from doing anything, and just says in the pop up 'contact support' which I have done but not heard anything.

My Ad Blocker is disabled... it says this....
---------------------
mumsnet.com
You’ve configured AdBlock to remain paused on this site for every visit.
---------------------
I'm not sure what more I can do?

I use laptop and Chrome.

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MNHQ

JoMumsnet · 11/04/2025 13:49

Hi @TulipTiptoer sorry to hear you're having this issue - it sounds very frustrating.

Here are a few things you could try:

  • Update both Chrome and Ad Block to the latest version
  • Sometimes, outdated or corrupted data can cause issues. Clearing your browser's cache and cookies might help
  • Ensure that no other Chrome extensions are interfering. Sometimes, extensions like antivirus software or privacy tools can block ads. To check, go to Chrome's menu > More Tools > Extensions, and disable any that might block ads.

Do please let us know how you get on.

MNHQ

JoMumsnet · 11/04/2025 13:51

Oh, and a couple of other things we've thought of!

  • It's worth checking if you have any ad blocking enabled on your router
  • and also worth checking if any anti virus software you're running may have ad blocking enabled

Thanks!

MNHQ

JoMumsnet · 11/04/2025 14:22

Ah, that's great news. Thanks for letting us know Smile

MNHQ

LilyMumsnet · 24/07/2025 15:44

Hi all,

To help us troubleshoot, we’d really appreciate it if you could let us know the following -

  1. What browser are you using to access the site?

  2. Do you have any of the following installed:

Ad blockers:

  • Adblock
  • Adblock Plus
  • uBlock Origin / uBlock Origin Lite
  • Adguard Extension
  • Adremover
  • Ultrablock
  • Malwarebytes Browser Guard

Privacy/tracking extensions:

  • Ghostery
  • Privacy Badger
  • Disconnect
  • Firefox Tracking Protection
Other extentions:
  • Adguard
  • DuckDuckGo
  • VeePN

If you're not sure, you can usually check by looking at your browser's extensions/add-ons list.

Thanks in advance - your replies will really help us figure out what might be triggering the issue so that we can get to the bottom of it.

MNHQ

HebeMumsnet · 30/07/2025 10:38

For anyone still having this issue could you let us know if you have any other antivirus softwares installed?

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