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Signed up for Premium but still getting ads on the app

2 replies

FiftynFooked · 13/03/2025 07:39

Is that right? Does it just work on the site? I mainly use the app and don’t mind paying if it stops the ads in there but if it doesn’t I’ll unsubscribe.

Ive tried logging out and back in several times but they’re still there.

JoMumsnet · 13/03/2025 12:12

Hi @FiftynFooked

Thanks for signing up to Premium. Please can you let us know what kind of ads you're seeing so we can look into this for you? And could you also let us know if you're on the iOS or android app. Thanks in advance.

KatyMumsnet · 17/03/2025 14:52

@FiftynFooked we've managed to recreate this issue and will be looking in to it - it seems to be an issue when the app initially launches after the update. For now, if you close down the app and re-open it then you should no longer see ads - can you try that and let us know if the ads have gone?

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