Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Signed up for Premium but still getting ads on the app

4 replies

FiftynFooked · 13/03/2025 07:39

Is that right? Does it just work on the site? I mainly use the app and don’t mind paying if it stops the ads in there but if it doesn’t I’ll unsubscribe.

Ive tried logging out and back in several times but they’re still there.

OP posts:
JoMumsnet · 13/03/2025 12:12

Hi @FiftynFooked

Thanks for signing up to Premium. Please can you let us know what kind of ads you're seeing so we can look into this for you? And could you also let us know if you're on the iOS or android app. Thanks in advance.

FiftynFooked · 13/03/2025 13:22

It’s the iOS app. I’m seeing the advertising banner at the top of the page and the ads when you scroll down. Screenshot of a thread in active now.

Signed up for Premium but still getting ads on the app
OP posts:
KatyMumsnet · 17/03/2025 14:52

@FiftynFooked we've managed to recreate this issue and will be looking in to it - it seems to be an issue when the app initially launches after the update. For now, if you close down the app and re-open it then you should no longer see ads - can you try that and let us know if the ads have gone?

FiftynFooked · 18/03/2025 07:29

Morning. Yes it seems to be fixed. Thank you!

OP posts:
New posts on this thread. Refresh page