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EarsUpTailUp · 05/03/2025 10:01
I can only see lots of posts with an option to load more.
On safari, iPhone 6, customised settings are set to 25 per page.
KellyMumsnet · 17/03/2025 10:48
Morning, everyone. Just a note to say that we'll be removing everyone else who has asked to leave the test group asap. If anyone else would like to be removed just let us know here.
KellyMumsnet · 19/03/2025 10:34
Anyone who asked to be removed before my post yesterday should have now been taken out of the group. Please let us know if that hasn't happened.
@LuckyLerwick We'll check your status now and make sure you're not in the group.
We'll remove anyone else who has asked since then asap.
KellyMumsnet · 24/03/2025 10:47
Morning, everyone. We'll remove anyone who has requested to leave the test group since our last message asap.
If anyone else who's not enjoying having no pages would also like to be taken out of it, just let us know here. We'll only remove you if you expressly ask to leave the test group.
@EmeraldRoulette @Jesss21 @aiskabash and @InvisibleOldHag . We're really sorry you still seem to be on infinite scroll. We have removed you from the group (more than once in some cases) but there seems to be an issue with a small number of users and we need to work out what's going wrong here. We'll make sure you're all removed again today. If it's still a problem tomorrow please let us know and we'll start trying to eliminate things that might be a problem.
KellyMumsnet · 26/03/2025 10:11
Hi again @aiskabash . This is really strange. We've just double checked and you are definitely removed from the test group so shouldn't be seeing the 'infinite scroll' style threads. Can we ask you first to just have a look at your own settings and check they are set at 50 posts per page (or however you like them) and that you've scrolled down and saved that preference? Actually, it might be worth changing the preference on pages per thread, saving, seeing if that works, and then changing the preference back and saving again, just to see if those preferences are working correctly.
If all that seems to be in order, could you send us a screen video? You can email it to [email protected] if you prefer and just mark it 'infinite scroll test group issue'. You can even just use your phone to video it on your computer if that's easier than doing an actual screen video. It would just be useful to see exactly what's happening so we can get it sorted for you.
Thank you!
KellyMumsnet · 26/03/2025 10:12
@InvisibleOldHag There does seem to be something odd going on with excluding you from this group. We're really sorry for the inconvenience. We're looking into it now and will pop back whenever we have any more news on it.
KellyMumsnet · 26/03/2025 10:14
@EmeraldRoulette Glad to hear it seems to have worked this time. Fingers crossed! Just give us a shout here again if you have any further problems with it.
KellyMumsnet · 14/04/2025 10:41
Morning, everyone. We've got a list of everyone who has asked to be removed since we last posted and we'll get you taken off as soon as possible.
@aiskabash Can we ask if you're still on the infinite scrolling as far as you can tell? We've removed you from the test group more than once but it sounds like you're still there. We have had this difficulty with a couple of users but have got there in the end. Let us know how it is for you now and we'll take another look if necessary. Thanks for your patience.
KellyMumsnet · 14/04/2025 12:30
Hi again @aiskabash . Ah, apologies - we hadn't realised you were talking about the app here. The app is and always has been 'infinite scroll'. Pages aren't recognised in the app we're afraid.
But we have taken you out of the test group so if you want to use the main site on your phone rather than the app you'll be able to choose how many pages you want to see in your settings.
KellyMumsnet · 23/04/2025 12:07
Thanks, everyone. We've added all of you who have asked up until this point to the list to be removed from the group.
KellyMumsnet · 23/04/2025 12:09
@AnSolas . Sorry to hear your threads are crashing. Can you tell us any more about this? If you could let us know what device and browser you're using and tell us exactly what you're doing when the thread crashes, that would be helpful. It would also be useful to know which threads in particular this is happening on. Thank you!
JoMumsnet · 25/04/2025 11:44
Hi @AnSolas thanks so much for your detailed reply - we appreciate you taking the time to explain.
This isn't a widespread issue on infinite scroll specifically as far as we know so in the first instance can we suggest that you clear your cookies to see if that resolves the problem. We can see that you were removed from the infinite scroll test group so it's likely that this is a cookie issue.
Do please let us know how you get on. Thanks in advance.
KellyMumsnet · 28/05/2025 10:38
We'll remove everyone from the test group who's asked here over the last few days.
LivMumsnet · 31/05/2025 16:24
Afternoon everyone - thanks to everyone who has given feedback. Anyone who has asked to be removed from the test group up until this post, we've noted this down and hopefully this will be sorted next week. Thanks in advance for your patience with this.
KellyMumsnet · 04/06/2025 11:08
We've removed everyone who has requested it up to this point.
KellyMumsnet · 11/06/2025 10:32
We've added you to the list @Serendipity77
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