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Peculiarity with notifications

6 replies

Catsmere · 02/12/2024 03:10

When I get a notification about someone posting on a thread, in some forums the link will take me straight to the new post, but in others it will go to the top of the current page, which is illogical and annoying, especially when it's already a long page. Is there any reason this happens? Can it be fixed?

HebeMumsnet · 02/12/2024 09:56

Hi @Catsmere. Could you send us a couple of examples of threads this is happening with? If you don't want to post them here, perhaps just hit the report button on your post above and paste the thread links into the report, and we'll take a look.

HebeMumsnet · 04/12/2024 09:13

Thanks @Catsmere . We'll take a look at those. Can we ask what device, operating system and browser you're on, too? And which versions you're on? Or let us know if you're using the app.

HebeMumsnet · 04/12/2024 12:06

Thanks @Catsmere . That's great. Sorry - one more question: can you let us know which email provider you use? Eg BT, gmail, Outlook etc...

HebeMumsnet · 09/12/2024 10:16

Hi @Catsmere and others, Just letting you know we haven't yet had much luck with replicating this yet but we're still working away at it. We'll update as soon as there's any more news. Thanks for your patience.

HebeMumsnet · 11/12/2024 09:46

Thanks @Catsmere . We'll feed this into our investigations.

LilyMumsnet · 12/12/2024 15:27

Hi all,

Thanks for your patience here. Please could you update to the latest iOS? iOS 18.2.

Please let us know how you get on.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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