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Original poster

Anyone else having problems using MN?

5 replies

Mercy · 23/04/2008 19:30

Or is it just me?

(better not be our pc - dh out tonight)

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MNHQ

YetMoreTech · 23/04/2008 20:58

There is a known problem which occurs occasionally with the ads. You'll know it is the ads if you load a thread and either:

(i) you see nothing for a period of time, say 30 seconds, and then suddenly the rest of the page appears, or
(ii) the top section of page loads, then pauses for a period of time then the rest of the page suddenly appears.

There are no other problems of which we are aware, but please do let us know if you see any. Remember that unless our monitoring system sees a problem then the most likely (not the only, but the most likely) explanation is a problem with your own Internet connection - even if you subsequently visit another site and it's all okay, because such problems are usually very short lived.

There were a couple of times this afternoon (Wednesday) when you would have been logged off and had to log back in, because we had to release some emergency fixes to the system. When we do this your session ends and you have to log back in.

Lastly, note that if you elect to use a script blocker of any kind then various parts of the site will not work properly.

MNHQ

YetMoreTech · 23/04/2008 21:31

southeastastra, can you give me a bit more info?

When I view a thread, such as this one, it takes between 2 and 2.5 seconds to load and display the entire page. That includes loading the ads. Clearly what feels fast and what feels slow is pretty subjective, but around 2 seconds to load a page feels "fast enough" to me personally. It actually feels somewhat faster, because the top of the page loads first and one can't see the bottom part of the page downloading.

The site consistently performs around this level. Sometimes it's a bit busier and sometimes quieter, so it varies a little.

Now, is yours much slower? If so, can you please tell me what kind of computer you're using, which operating system, which browser, what kind of Internet connection you have and who your ISP is. Also, are other people sharing your internet connection?

MNHQ

YetMoreTech · 24/04/2008 10:10

"It loads fine on Firefox, but on IE it can sometimes take a few minutes to load the pages. it goes all white while it's loading."

A few minutes is a long long time and definitely bad news. I thought perhaps you meant 10 seconds or something. It's certainly not the Mumsnet server that's taking that long to generate a page. It's almost certainly ad related, unfortunately. I do realise that as a user you don't care - you just want it to work! If you notice a specific ad that causes the problem do let us know and we can ask for it to be removed.

Meanwhile, your statement does rather beg the question... why use IE, for Mumsnet at least?

MNHQ

AbbyMumsnet · 07/05/2008 21:25

I'll ask tech to post on here.

MNHQ

BigTech · 08/05/2008 10:33

Good Morning,

As per littlelapin's post, Google Analytics is just to tell MNHQ how our users use the site. To improve traffic flow and if there is something MN wants you to see, they need to know you are getting access to it.

It should not be slowing the site down but as with everything, there are occasionally problems. So if this does happen please let us know and we will resolve the issue as soon as possible.

We are constantly improving and updating the site so please enjoy what MN has to offer.

I hope this has answered your queries.

Have a great day mumsnetters

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