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Original poster

Resetting to top of thread

5 replies

WingsofRain · 27/09/2024 09:04

I’m having difficulty reading threads because I find everything will randomly reset to the start part way through. It’s difficult to read long threads when you have to keep searching for where you were and it’s putting me off a bit.

I’ve also got the problem others have mentioned where clicking See Next just takes you to the top of a page and not the OP’s next post.

I’m using Safari on an iPhone 11 running iOS 17.6.1.

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MNHQ

JoMumsnet · 29/09/2024 19:40

Sorry to hear that you're having this issue, WingsOfRain. There was a recent thread about this and we implemented a fix at the time. Could you please try clearing your cache for Mumsnet as your browser may not have updated to reflect the fix. Hopefully that will resolve things for you, @567and and @Dawevi, but please let us know if not.

MNHQ

LilyMumsnet · 30/09/2024 16:54

Dawevi · 30/09/2024 11:57

@JoMumsnet how do I do that? It's only on some threads, not all

Edited

Here are the instructions for clearing cache on IOS: support.apple.com/en-gb/105082

Please give us a shout if you have any issues doing this and we'll do our best to help.

Clear the history, cache and cookies from Safari on your iPhone, iPad or iPod touch – Apple Support (UK)

Find out how to delete your history, cookies and cache in Settings.

https://support.apple.com/en-gb/105082

MNHQ

LilyMumsnet · 01/10/2024 20:29

Dawevi · 30/09/2024 16:58

Thank you but I'm on android.

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Here you go: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Clear cache & cookies - Computer - Google Account Help

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. In Chrome

https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

MNHQ

JoMumsnet · 01/11/2024 11:43

Hi @Waitingfordoggo can you please let us know which device and browser and which version of the site you're using so we can take a closer look.

MNHQ

JoMumsnet · 01/11/2024 12:46

Thanks, that's what we mean! We're taking a look and will be back with an update as soon as we can.

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