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Now can't post anything

4 replies

WeAllHaveWings · 15/09/2024 22:47

Safari is still a glitchy nightmare, now having problems posting in some threads in the app.

I have tried signing off a couple of times.

Only the desktop is reliable for me now

Now can't post anything

KellyMumsnet · 16/09/2024 09:34

Hi there @WeAllHaveWings . We'll take a look at this for you. Can we ask a few questions first to help us work out what's going wrong?

  1. Are you on the mobile site or the app when this happens?
  2. What device are you accessing the site from?
  3. Obviously the difficulty is with Safari but what happens when you use a different browser, eg Chrome?
  4. Do you only have trouble when trying to post on a thread? ie is scrolling and navigating around the site pain free?

Could we also ask you to try clearing your cookies before trying again? And also try using the site in incognito mode and let us know if either of those has any effect?

Thank you.

BeckyAMumsnet · 16/09/2024 11:11

Hey @WeAllHaveWings one other thing to try - please swipe up to quit the app completely and then open it again.

KellyMumsnet · 30/09/2024 09:33

Hi again @WeAllHaveWings. You might have missed our first message here as two of us posted in quick succession but could you let us know about the following and we'll have another look. Thank you!

  1. Are you on the mobile site or the app when this happens?
  2. What device are you accessing the site from? (Sounds like iPad but if you're also using a mobile could you let us know what type?)
  3. Obviously the difficulty is with Safari but what happens when you use a different browser, eg Chrome?
  4. Do you only have trouble when trying to post on a thread? ie is scrolling and navigating around the site pain free?
Could we also ask you to try clearing your cookies before trying again? And also try using the site in incognito mode and let us know if either of those has any effect?

LilyMumsnet · 30/09/2024 16:56

Hi OP

Can we check when you uninstalled and reinstalled the app?

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