Active discussions

Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Talk

Back to thread
Original poster

Now can't post anything

4 replies

WeAllHaveWings · 15/09/2024 22:47

Safari is still a glitchy nightmare, now having problems posting in some threads in the app.

I have tried signing off a couple of times.

Only the desktop is reliable for me now

Now can't post anything
Go to post
MNHQ

KellyMumsnet · 16/09/2024 09:34

Hi there @WeAllHaveWings . We'll take a look at this for you. Can we ask a few questions first to help us work out what's going wrong?

  1. Are you on the mobile site or the app when this happens?
  2. What device are you accessing the site from?
  3. Obviously the difficulty is with Safari but what happens when you use a different browser, eg Chrome?
  4. Do you only have trouble when trying to post on a thread? ie is scrolling and navigating around the site pain free?

Could we also ask you to try clearing your cookies before trying again? And also try using the site in incognito mode and let us know if either of those has any effect?

Thank you.

MNHQ

BeckyAMumsnet · 16/09/2024 11:11

Hey @WeAllHaveWings one other thing to try - please swipe up to quit the app completely and then open it again.

MNHQ

KellyMumsnet · 30/09/2024 09:33

Hi again @WeAllHaveWings. You might have missed our first message here as two of us posted in quick succession but could you let us know about the following and we'll have another look. Thank you!

  1. Are you on the mobile site or the app when this happens?
  2. What device are you accessing the site from? (Sounds like iPad but if you're also using a mobile could you let us know what type?)
  3. Obviously the difficulty is with Safari but what happens when you use a different browser, eg Chrome?
  4. Do you only have trouble when trying to post on a thread? ie is scrolling and navigating around the site pain free?
Could we also ask you to try clearing your cookies before trying again? And also try using the site in incognito mode and let us know if either of those has any effect?
MNHQ

LilyMumsnet · 30/09/2024 16:56

Hi OP

Can we check when you uninstalled and reinstalled the app?

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread