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Can't delete draft

5 replies

RedWineIsFine · 17/05/2024 08:19

Please can someone help me delete a draft, it won't let me remove the @ tagged user, which I've now tagged 4 times as I've tried to delete it. It appears back spacing doesn't work. I'm online, not the app, on my phone. Thank you.

DawnMumsnet · 17/05/2024 12:26

Hi @RedWineIsFine - has your message actually been posted or is it still stuck in your Draft box? If it's appeared on the thread just hit the Report button on the post so we can remove it for you.

HebeMumsnet · 31/05/2024 09:12

Morning, everyone. We've been trying to replicate this with no luck here, so we're still not sure what's causing this.

Can we ask you all to let us know what device and browser you are using (or whether you are on the app and which one)? Also, if anyone is able to send us a screen recording of this happening at [email protected] that would be incredibly helpful as we might be able to see how it's happening then.

Also @CelesteCunningham can we ask if you're experiencing this problem when using the Mumsnet emojis at the reply box or if this is emojis from your own device?

Thanks everyone. Hopefully with a bit more info we'll get to the bottom of this.

LilyMumsnet · 31/05/2024 18:38

@CelesteCunningham thanks for letting us know. Can you keep us updated if it happens again?

LilyMumsnet · 18/07/2024 14:47

Hi all,

We just want to let you know that this is something that we're looking to fix, but it's likely to take us a bit of time.

We'll keep you updated.

JoMumsnet · 07/11/2024 13:03

Hi @amoreoamicizia we're sorry this issue has been causing you problems today. We're still working on a fix for this and will hopefully have an update for you next week.

In the meantime we're glad that logging out and in again has resolved the problem for you. Another Mumsnetter has said that typing random text either side of the @ means it can then be highlighted and deleted, so that's also worth trying.

We're sorry again for the frustration that this issue has been causing.

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