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ElloiseMcTavish · 11/04/2024 22:20
I decided to pay for premium to stop all the stupid ads. Why am I now seeing sponsored ads in the middle of threads? I upgraded to premium not to see ads of any sort, what’s the point of paying for a premium subscription to still see ads?
DawnMumsnet · 12/04/2024 11:55
Hi ElloiseMcTavish thanks very much for becoming a Premium member.
Can you please let us know the kind of ads you're seeing? We think you might be referring to content links - these might take the form of lists of best buys or content that we've created that we feel is relevant to the thread, and therefore these will be visible to all users of the site, including Premium members. Is that the kind of thing you're seeing?
HebeMumsnet · 15/04/2024 09:58
Hi again @ElloiseMcTavish. Thanks for getting back to us. Yes, those are links to our own content rather than paid-for ads but we will pass your feelings about it upwards.
HebeMumsnet · 08/05/2024 10:26
Hi there @Mumoftwo1312 . Yes, those look like 'ordinary' ads to us, which you shouldn't be seeing. We'll look into this right now.
HebeMumsnet · 20/05/2024 11:01
Hi there @Mumoftwo1312 . Sorry for the delay. We've double checked and actually the screengrabs posted here should be visible even for Premium members. Premium members won't see any banner ads – the image-based ads that tend to take up bandwidth and slow down page loading times. They tend to be the banner across the top and a rectangle at the side of the page, or at the bottom on mobile. They are generally the ones that take bandwidth to download. The text-based native ads – usually promoting offers or Mumsnet's own content – are still visible on Premium. So these ones mentioned here look like those types of offers. Sorry if we got your hopes up, but they shouldn't slow anything down and you should be able to just scroll past them easily.
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