Top Talk topics
Most popular
Meet the Other Phone. Protection built in.
Please create an account or log in to access all these features
Add post
Watch this thread
Save thread
Start a new thread
Hide thread
Hide shortcut buttons
Namerchanger1 · 28/03/2024 06:08
Driving me a bit bananas. On any thread, several times in a few minutes it’ll reload the page and quite often get this timeout
DawnMumsnet · 28/03/2024 12:20
@Namerchanger1 thanks for flagging this. How long has it been happening for? If you can let us know the device and browser you're using, and also which version of the site, we'll take a closer look.
LilyMumsnet · 02/04/2024 16:34
Hi all
We do apologise for the late response. We think that this sounds like a cache problem on your browser, which should be fairly easy to sort from your end. It can happen when updates are made and a browser stores an older version.
If you don't know how to clear your cache, you can find instructions on how to do it here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache
If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into it.
DawnMumsnet · 05/04/2024 13:22
@Binglebong , @Rinoachicken and @Oneblindmouse - we're really sorry you're still having these issues viewing the site. Just to confirm, have you all tried clearing your browser's cache but are still experiencing this problem?
LilyMumsnet · 05/04/2024 16:16
Hi all,
We're still looking into this, and we think it would be helpful to know what consent options you chose (if you remember).
Did you: a) Press "Accept-all" on cookie banner b) "Withdraw consent" (Located on 2nd page of consent message) c) Save & Exit (Located on 2nd page of consent message) d) "Reject-all" (Located on 2nd page as a link in body of text)
Also, can we ask what browser you're using, and can you let us know if you're using private browsing?
And finally, can you let us know how many posts you're viewing per page?
HebeMumsnet · 08/04/2024 11:20
Morning, @justasking111 and others. We are still looking to find a fix for this. If you haven't tried the suggestions above, it is worth clearing your cache and changing your preferences to view 25 posts per page as that may get around the issue.
If you missed @LilyMumsnet 's post above, it would also be helpful if you remember and can tell us whether you:
a) Pressed "Accept-all" on cookie banner b) Pressed "Withdraw consent" (Located on 2nd page of consent message) c) Pressed Save & Exit (Located on 2nd page of consent message) d) Pressed "Reject-all" (Located on 2nd page as a link in body of text)
Thank you
DawnMumsnet · 09/04/2024 11:11
Hi @justasking111 (and everyone else having this issue) we understand your frustration and we're sorry to keep asking you to try tweaking things. We're very grateful to anyone who's tried implementing any of our suggestions - we're having trouble replicating this and are trying to establish what's causing the problem so we can hopefully resolve it.
@EndlesslyDistracted thanks for sharing your thoughts. We're looking into your theory.
@Twofifty could you please try setting your posts per page to 25 or 50 to see if that makes a difference? We know it's helped some posters. @NahNeedsGarlic , @Mayflower282, @OwlBasket and @Concretejungle1 could you please try making this change as well?
Thanks again for bearing with us.
HebeMumsnet · 10/04/2024 11:02
Morning, everyone. We're still looking at this.
It looks like no one remembers which consent option they chose. If you think you might, the options are above and we'd love to know as that might help us work out what's going on.
And if anyone having this issue could let us know if they have an adblocker or any other plug-ins installed, that would be very helpful. And if anyone is using an incognito browser, again, that would be useful to know. A few of you have already let us know about this, we know, but more information on this might just help. Thank you!
HebeMumsnet · 15/04/2024 09:50
Thanks for the further info, everyone. We'll feed all this back and will come back to you when there's any further news.
Tap "Watch" to get all the latest updates
There are no more MNHQ posts on this thread