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Can't access on website any more? Taken to app instead

2 replies

Concestor · 12/02/2024 14:55

Why can't I look at Mumsnet through the website any more? Even if I try I'm automatically taken to the app, and I don't like the app which is why I use the website.
Has this option been removed? Is Mumsnet no longer on a browser?

MattTech · 12/02/2024 15:04

Hi @zurala

We take you to the app as the people who have it installed usually prefer to use the app.

If you'd prefer not to use the app you can remove it from your device and the mobile web version of the site will work as expected.

Hope that helps! 😄

MattTech · 12/02/2024 16:29

@zurala We're currently working on our mobile apps to bring them into feature parity with the website. It's a mammoth task but we're dedicating significant resource in order to do it properly.

The functionality hasn't changed today. There have been no changes to the functionality of the site or the apps since last week.

It's possible that the URL that you had open in the existing tab that has been closed wasn't a URL that the app intercepts, or could have been opened before the app was installed. In either of those cases it would have continued working, but as it has been closed on your device, opening a new one has triggered the redirection to the app.

I'm glad you've managed to get the mobile web version of the site working. Please let us know if you have any further problems. Thanks 😃

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