Talk

Start new thread

Flip

Back to thread

Original poster

No longer able to change my username?

4 replies

Dessertinthedesert · 09/10/2023 16:04

I just tried to change my username and it said I’m not allowed to choose a new one. Why is this? Is this a permanent issue?

Go to post

MNHQ

LilyMumsnet · 09/10/2023 16:10

Hi OP

Can you please share a screenshot of this with us and let us know what device and browser you're using?

MNHQ

LilyMumsnet · 09/10/2023 17:09

Hi OP

You can still name change if they username belongs to you. This error message should say something along the lines of 'this username is already taken' - but it's showing incorrectly. We'll have it fixed soon!

MNHQ

LilyMumsnet · 09/10/2023 17:37

Buildingthefuture · 09/10/2023 17:11

Mine just doesn’t give me an option to change? I click on my username and nothing happens?

Hello!

We can't see any other usernames in your history, so that's why! When you own more usernames you can then change them.

MNHQ

JoMumsnet · 10/10/2023 10:36

Hi @BOOooOOooOObsOnTheMoon - and @Buildingthefuture are you both using the app? If so, you're not currently able to assign yourself a new username within the app - you'd have to switch to the mobile or desktop site. Once the name has been added to your account, you'll be able to select it from within the app.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread

Flip