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Hot!

4 replies

Aparecium · 26/09/2023 17:19

What's happening? In the last few days using Mumsnet is suddenly making phone run hot and draining the battery.

It also glitches. The words often take ages appear, especially when I'm typing using the swipe method, and the buttons at the bottom of the screen stop working.

iPhone SE2020 iOS 16.6

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MNHQ

LilyMumsnet · 26/09/2023 17:28

Hi OP

Thanks for getting in touch.
When a new iOS release comes out (and especially with new phones), there is a tonne of background stuff that goes on in the first few days - it reindexes all photos, does loads of machine learning on device etc. So it could be related to this.

However we do want to investigate and get more information. Could you post the battery information screen? We'll include examples below!

MNHQ

LilyMumsnet · 27/09/2023 14:57

For those who have uninstalled and reinstalled the app, can we ask if this has continued to help?

MNHQ

LilyMumsnet · 28/09/2023 09:55

Thanks, OP. We'll continue to look into this.

MNHQ

HebeMumsnet · 11/10/2023 10:31

Hi again @Aparecium. Sorry to hear this issue has returned. It sounds like this is a bug in iOS. We've been told that Apple have released a new iOS version a couple of days ago so there will hopefully be some improvement soon.

In the meantime, if anyone having this issue could post the screenshots we mentioned, that would be great. It would be useful to get both the Battery Usage and Activity screens. This is what we are looking for.

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