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Original poster

Advert taking over entire screen

8 replies

GoingToBeLessRubbishAtLife · 22/09/2023 15:15

Like this…….

iPad, Chrome.

Advert taking over entire screen
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MNHQ

LilyMumsnet · 22/09/2023 15:31

Hi OP

Do you know what the advert was, or are you able to click it so we can find out? Flowers

MNHQ

LilyMumsnet · 22/09/2023 16:07

Thanks OP - that's really helpful and we're investigating it now.

MNHQ

LilyMumsnet · 22/09/2023 16:24

Hi OP

Sorry one more thing - can we also have a link to the thread that you saw this on?

MNHQ

HebeMumsnet · 25/09/2023 09:58

Morning, everyone. We're still looking into this but hope to have it sorted soon. Can we ask if people are still seeing these problematic ads, and where?

MNHQ

HebeMumsnet · 27/09/2023 10:43

Hi again @WiddlinDiddlin. Thanks for sending this through. Next time you spot this could you possibly also send a click-through URL and/or a screenshot of the Ad? And the webpage you have most recently seen it on, as you've done above. That will help us to track down the specific ad that's a problem. Thank you. Flowers

MNHQ

JoMumsnet · 29/09/2023 10:36

WiddlinDiddlin · 28/09/2023 03:12

Thanks very much for providing this info, @WiddlinDiddlin - we've now blocked this advertiser, so if you (and anyone else who's been affected by this particular ad) could try clearing your cache, you should be okay again.

Thanks for bearing with us. And if there are any other specific ads which keep cropping up and taking over the screen, please post the details and URL here.

MNHQ

HebeMumsnet · 02/10/2023 09:16

Morning! Sorry some of you are still seeing this. Can we ask first, if you're still having the same issue with the ad, have you cleared your cache? That should fix it not but if not, let us know and we'll look again.

MNHQ

LilyMumsnet · 11/10/2023 16:24

Hi OP

We're sorry we don't have an update for this yet, but we promise it's very much being looked at and we're trying to get to the bottom of it. As soon as we do, we will let you know. Flowers

Watch this thread for updates

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