Top Talk topics
Most popular
Meet the Other Phone. Protection built in.
Please create an account or log in to access all these features
Add post
Watch this thread
Save thread
Start a new thread
Hide thread
Hide shortcut buttons
marmaladeslade · 02/07/2023 01:23
Hi . Are the PM's working? Mine won't scroll down to show the actual msg. Ta
HebeMumsnet · 03/07/2023 09:23
Hi there @marmaladeslade . Thanks for letting us know. We'll have a look now. In the meantime could you tell us what sort of device and which browser you're using? Thank you!
HebeMumsnet · 03/07/2023 09:48
Hi again @marmaladeslade. Yep, just had a look and can see exactly what you mean. It looks like that ad at the top is pushing everything down a bit and the right hand side of the page isn't scrollable. That's something we can fix so we'll get onto that - thanks for letting us know.
In the meantime, you should be able to still scroll down to see the new PM. On the left, you should see a box headed 'Private Messages' then underneath that a 'Search Usernames' box and directly beneath that the PMs start? Alongside that is a mini scroll bar, so if your new PM isn't appearing at the top of that little box, you should be able to scroll down there to find it.
If you want to start a whole new PM you can do it by hitting the pen and paper icon next to where it says 'Private Messages'.
If that's still not working though, do just drop us another line and if you're happy for us to go into your PMs, we can copy and paste the message and email it to you. I'd usually suggest we PM that sort of thing, but perhaps not today!
JoMumsnet · 04/07/2023 11:35
Hi again @marmaladeslade - we're sorry you're still having trouble viewing your private messages. As you've given us permission, we've sent you an email with the missing message.
We're currently working on a fix for this issue and will be back with an update as soon as we can.
HebeMumsnet · 10/07/2023 10:07
Hi there @toochesterdraws and others. Thanks for letting us know. We'll see if we can find out how long it might be until this is fixed and will get back to you.
HebeMumsnet · 10/07/2023 10:25
OK. It's in the pipeline. We don't have an exact date but it sounds like we have a solution and the fix should be in place soon. In the meantime, if anyone has a PM they can't see, just post here and then report your post and we can get it sent over by email to you.
LilyMumsnet · 11/07/2023 16:37
CorBlimeyGovnr · 11/07/2023 08:16
Hi @HebeMumsnet - on the PM topic, if someone messages me on one name and I reply, will it reply from that name or does it change to another name change?
Hello!
It will say what username you're responding from at the top. It should stay the same but always worth double checking!
Tap "Watch" to get all the latest updates
There are no more MNHQ posts on this thread