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Original poster

If you tag a poster using the @ symbol, it's impossible to delete it

8 replies

DingsBum · 11/05/2023 21:53

So ie if I'm replying to a post and tag the wrong poster, then go to delete it and tag the right poster - once the @whoever has gone bold it won't delete.

Does that make any sense? So now, if I wanted to delete @whoever in the paragraph above, I can't. It won't delete. If I make a mistake with a tag when typing a reply, the only way to edit before posting is to cut the entire reply, paste into a google doc, delete the tag, paste back into the reply box.

Using latest version of Chrome on an up to date S10.

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MNHQ

LilyMumsnet · 11/05/2023 21:57

Hello

Thanks so much for this, OP.

I don't have the issue on chrome desktop so sounds like it may be a device problem. Are you able to try clearing your cache whilst we look into it - just to see if it makes a difference?

MNHQ

LilyMumsnet · 12/05/2023 16:20

Hi OP

Please can we ask if you have grammarly?

MNHQ

HebeMumsnet · 15/05/2023 11:40

Hi again @DingsBum . This is a keyboard extension that sometimes seems to just toggle itself on on your device, uninvited, during an update. It's caused problems like this for a few Samsung users.

There are instructions for disabling it here, if that's what's happened in your case. If you could give that a go, that might just solve it but please do come back to us if it doesn't and we'll have another think.

Grammarly on Keyboard

New update today has installed something called Grammarly on my keyboard - I went into the Keyboard settings > Third party content and switched it off, but it STILL persists when I'm typing messages. How can I get rid of it completely please? 

https://eu.community.samsung.com/t5/galaxy-s22-series/grammarly-on-keyboard/td-p/6382102

MNHQ

HebeMumsnet · 06/01/2025 12:05

Hi there @Namechangey23 and @zaxxon. We're working on a fix for this as we speak. No date for a fix just yet but it is in train.

MNHQ

HebeMumsnet · 17/03/2025 11:31

Hi there @DingsBum. We have released a fix for this now. There is a bin icon in the message field - just below the message itself. If you tag someone, you can select the bin icon and this will clear all text (not just the username) in the message field. So it's still slightly fiddly if you have typed any more than the username but if you just copy any text from the message that you want without the username, then hit the bin icon you can paste back the part of the message you still want.

MNHQ

LilyMumsnet · 18/03/2025 18:40

Queenanne20 · 18/03/2025 01:28

{mention:HebeMumsnet.}this@HebeMumsnetthis is an example of what happens when I tag someone.

Could we just check if this is the mobile site or app you're using?

MNHQ

LilyMumsnet · 18/03/2025 18:50

@Queenanne20 ignore this one, just a test

MNHQ

BeckyAMumsnet · 20/03/2025 12:16

@Queenanne20 We've identified the issue with mentions, which we're in the process of fixing - we'll keep you updated.

@CaptainBeanThief are you able to send us a screen recording? (You can send to [email protected] ) Also please let us know which browser you are using.

Thank you.

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