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Not receiving notifications and missed posts

6 replies

Whaeanui · 03/05/2023 22:09

I’m not receiving all the notifications I should be and often when I go back to threads there’s older posts that were missing before, including when I am tagged but the tagged post isn’t there for a little while. I did see others mention these issues yesterday. I’m not using the app.

HebeMumsnet · 15/05/2023 09:22

So sorry we missed this @Whaeanui . Could you tell us what sort of device and browser you're using and we'll take a look at this.

LilyMumsnet · 15/05/2023 15:25

Please could you tell us what notifications are missing?

LilyMumsnet · 15/05/2023 20:54

Thanks OP - can you just share a screenshot that shows all you boxes ticked to receive notifications? We can then try and replicate.

LilyMumsnet · 16/05/2023 14:47

And can we just check - are you opening the emails from us? We tend to stop emailing if they aren't being opened, as we don't want to spam.

LivMumsnet · 18/05/2023 11:42

Thanks for letting us know @Whaeanui - how frustrating! We've asked our Tech team to take a look and will hope for an update soon. Flowers

LivMumsnet · 18/05/2023 11:53

Thanks @Whaeanui Smile

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