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How to change inappropriate adverts?

4 replies

St3amtrain · 22/03/2023 12:08

I’m so fed up with constantly seeing IVF and pregnancy adverts on mumsnet. I have to scroll past them every time I use the site.

I can’t be the only one who’s had failed IVF and miscarriage.

What do I need to do to make them go away permanently without subscribing to mumsnet? I’m happy to be spammed with other less triggering adverts 😩

YetAnotherBeckyMumsnet · 22/03/2023 13:37

Hello @St3amtrain we're so sorry that you've been upset by some ads. Can we check if you're seeing Google choices ads? You'll know it's one of those if there's an x in the top right corner. If you click on this x then you shouldn't see ads from that campaign again. If you think an ad is unsuitable for a particular board, please let us know. Thank you.

@Iusedtobedontcall that ad should no longer be showing. Have you seen it recently? We're sorry that you've been upset.

YetAnotherBeckyMumsnet · 22/03/2023 13:43

@Iusedtobedontcall I'm presuming we're talking about the same ad! If you see it again, please send us a screenshot either on here or to contactus@mumsnet.com along with the URL of the page you saw it on. Thank you.

LilyMumsnet · 22/03/2023 15:37

Hi OP

These are actually our own videos that run on a carousel - is the one in the screenshot about IVF?

YetAnotherBeckyMumsnet · 25/03/2023 15:53

@St3amtrain we are genuinely sorry when MNers are upset by adverts and have taken steps so that certain boards have additional sensitivity filters (you shouldn't see ads like this on Pregnancy choices, for example). As for the rest of the site, it's difficult for us to have a blanket policy of no ads about pregnancy and IVF/baby equipment as this will be relevant to a significant number of our users.

If you're seeing ads on a part of the site where you think they shouldn't be, then please let us know. We'll also have a further discussion about the videos in our carousel and the frequency they appear.

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