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Black screen / pop up

5 replies

VenusStarr · 08/03/2023 08:25

Is anyone else getting a black screen when you're on a thread. Seems to happen when I click next page and I get a full screen pop up.
I've got pop ups blocked. It reminds me of when they upgraded the site and we had those big ads blocking the screen. It's intermittent though.

I've only just fixed the Samsung posting issues 😕 am on the browser on my phone, not using the app.

HopeMumsnet · 08/03/2023 08:50

It's happened to me too! We're flagging it to Tech, fear not. I can refresh it away but it's quite unnerving isn't it? Robot takeover probably. Will be in touch when we have a response from Tech.

HopeMumsnet · 08/03/2023 12:49

Let us hear your browsers, laptops and whatnot, will you? I've told them mine, they're hard at work. It hasn't happened to me since this morning fwiw.

LilyMumsnet · 09/03/2023 10:21

Hopefully that's the case OP, but if it comes back please let us know. Flowers

LilyMumsnet · 09/03/2023 14:12

pebblesandsunshine · 09/03/2023 13:54

I keep getting the consent pop up every time I change a page I'm on and when I went to comment it was an old username - checked on settings and my current user name is on there so not sure what that was about

Can we please check what device and browser you're using?

LilyMumsnet · 09/03/2023 15:11

pebblesandsunshine · 09/03/2023 15:08

I'm on a Mac and using Safari

Here is a guide on what to do - if you follow the instructions below the consent pop up should stop appearing once you've reselected your preferences. Do let me know if not.

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

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