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Original poster

"Aw snap"

5 replies

Pinkywoo · 27/01/2023 10:42

If I see this screen one more time I think I will snap! It's happening on every single thread now so I constantly lose my place and end up giving up. Please don't tell me to go to 25 posts per page (that's equally annoying as it spends more time loading than reading), I'm not on See All just 100 at a time.

On Android phone using Chrome

"Aw snap"
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MNHQ

LilyMumsnet · 27/01/2023 15:08

Hi all

Thanks for flagging this.

We're aware of the issue where longer threads take longer to load if viewing more than 25 posts per page. We don't have any updates for this at the moment and so the best we can advise is to view less posts per page.

We know this is frustrating but it will resolve this problem.

MNHQ

LivMumsnet · 29/01/2023 11:37

Sorry to hear how many of you are finding this annoying - we totally understand and Tech are on it, promise. We hope to have a positive update for you soon.

MNHQ

LilyMumsnet · 31/01/2023 16:35

Hello

The workaround until we have this fixed is to view less posts per page.
We know this is frustrating and can assure you that view all is being worked on as we speak.

MNHQ

LilyMumsnet · 01/02/2023 16:52

Beyonsp · 01/02/2023 05:44

I get this a lot and only on mumsnet (chrome, android) and I only have the standard 25 per page.

Hello

Please could you email us on [email protected] with a screen recording?
We will try and replicate this and find out what's going on here.

MNHQ

LilyMumsnet · 01/02/2023 21:11

Hi all

We know this is an issue that many of you are frustrated with, and so we wanted to give you a more detailed response explaining where we're currently at with this.

We can absolutely assure you that we are in the process of trying fixing this. But it’s proving to be more complicated than it appears.

When you view 1,000 posts per page, it shows x40 more data compared to just 25 posts per page. This extra information along with other features added since Talk transformation can be too much for some devices, causing them to crash.
We know this isn’t the perfect solution by any means, but 25 posts per page is the best solution we have right now.

We're working with a third party to try to resolve the problem as a priority but truthfully we don't know how long it will take to find a solution at this point.

If you are experiencing this issue whilst viewing 25 posts per page, please do send us a screen recording as this should not be happening.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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