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Original poster

Can't create a thread on Android app

7 replies

IsItaCowIsItaPlane · 16/01/2023 18:33

I use the rather shitty android app to read and respond to threads, however for some reason it is impossible to create a thread on it. I'm using a Huawei pro30 and when I click which board I want to create a thread on it just sends me to that board!! If I cli k back it takes me back to the create a thread page but again, if I click which board I want to post on it goes back to the board rather than adding it as the board I want to post a thread on.

Please sort out the Android app, its truly shite. For @mnhq,@mnhq

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MNHQ

LilyMumsnet · 16/01/2023 18:37

Hi OP

We're really sorry you're having difficulties with this. Please could you uninstall and reinstall the android app to ensure you're running the latest version?

MNHQ

LilyMumsnet · 16/01/2023 19:34

Hi OP

We're sorry - we know this is a big ask, but please could you screen record your journey of trying to start a thread in the app and email it to us? [email protected].

We haven't yet had any other reports of this, so we're keen to try and replicate it.

MNHQ

LilyMumsnet · 17/01/2023 15:24

Lostmyway86 · 16/01/2023 19:35

I have the same problem on my android!

We know this is a big ask, but please could you screen record your journey of trying to start a thread in the app and email it to us? [email protected].

MNHQ

HebeMumsnet · 23/01/2023 10:41

Thank you @whatyoulookingfor. We'll go and find your email now.

MNHQ

HebeMumsnet · 30/01/2023 11:12

Hi again @whatyoulookingfor . We received your video and the Tech team have been looking at it to see if they can fix the issue here. I'll find out if there's any update yet and get back to you.

MNHQ

HebeMumsnet · 30/01/2023 11:42

Hi again @whatyoulookingfor . No 'big' update quite yet but the issue is on the list of things to get done and we're hoping to get a fix in asap. In the meantime, you might be able to work around this by selecting a topic from the list of general topics rather than from your favourites when you want to create a thread.

We'll be back with an update as soon as there's more news.

MNHQ

HebeMumsnet · 15/01/2024 11:34

Hi there @IIdentifyAsInnocent. I have just checked in on progress with this. It is still on the to do list (other things have had to take priority unfortunately) but we are going to bump it up the list now and will let you know when there's an update.

We are also in the process of building a new Android app at the moment but we don't yet have a timeline for completion of it yet.

Watch this thread for updates

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