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See all MNHQ comments on this thread

Can't create a thread on Android app

20 replies

IsItaCowIsItaPlane · 16/01/2023 18:33

I use the rather shitty android app to read and respond to threads, however for some reason it is impossible to create a thread on it. I'm using a Huawei pro30 and when I click which board I want to create a thread on it just sends me to that board!! If I cli k back it takes me back to the create a thread page but again, if I click which board I want to post on it goes back to the board rather than adding it as the board I want to post a thread on.

Please sort out the Android app, its truly shite. For @mnhq,@mnhq

OP posts:
LilyMumsnet · 16/01/2023 18:37

Hi OP

We're really sorry you're having difficulties with this. Please could you uninstall and reinstall the android app to ensure you're running the latest version?

IsItaCowIsItaPlane · 16/01/2023 18:43

I've just tried that. It is still happening. Please can you invest some time and money into the Android app

OP posts:
LilyMumsnet · 16/01/2023 19:34

Hi OP

We're sorry - we know this is a big ask, but please could you screen record your journey of trying to start a thread in the app and email it to us? [email protected].

We haven't yet had any other reports of this, so we're keen to try and replicate it.

Lostmyway86 · 16/01/2023 19:35

I have the same problem on my android!

LilyMumsnet · 17/01/2023 15:24

Lostmyway86 · 16/01/2023 19:35

I have the same problem on my android!

We know this is a big ask, but please could you screen record your journey of trying to start a thread in the app and email it to us? [email protected].

whatyoulookingfor · 22/01/2023 16:02

@lilymumsnet
I have emailed what happens when I try.

HebeMumsnet · 23/01/2023 10:41

Thank you @whatyoulookingfor. We'll go and find your email now.

whatyoulookingfor · 30/01/2023 10:54

Is there any update to this? @LilyMumsnet it is very annoying and means the site is unusable unless to read threads and reply

HebeMumsnet · 30/01/2023 11:12

Hi again @whatyoulookingfor . We received your video and the Tech team have been looking at it to see if they can fix the issue here. I'll find out if there's any update yet and get back to you.

HebeMumsnet · 30/01/2023 11:42

Hi again @whatyoulookingfor . No 'big' update quite yet but the issue is on the list of things to get done and we're hoping to get a fix in asap. In the meantime, you might be able to work around this by selecting a topic from the list of general topics rather than from your favourites when you want to create a thread.

We'll be back with an update as soon as there's more news.

BeautifulLeaf · 11/01/2024 14:25

Hi I just started today and I can not start a thread. I haven't found the FAQs nor found a Contact Us option. These could be labeled differently than what I'm used to but I have no option in the "I started" tab to chose a "board" to post too. Apologies for doing this on this thread as I'm not sure its even part of the Android app issue. I do have an Android phone but I'm not on the app. I'm on the mobile web via my phone.

IIdentifyAsInnocent · 11/01/2024 18:08

That will be because it still hasn't been fixed!! I've emailed them with videos etc. @MNHQ do not care

IIdentifyAsInnocent · 11/01/2024 18:09

@HebeMumsnet any news... Its been a year!!!

HebeMumsnet · 15/01/2024 11:34

Hi there @IIdentifyAsInnocent. I have just checked in on progress with this. It is still on the to do list (other things have had to take priority unfortunately) but we are going to bump it up the list now and will let you know when there's an update.

We are also in the process of building a new Android app at the moment but we don't yet have a timeline for completion of it yet.

IIdentifyAsInnocent · 16/01/2024 16:50

Thanks for the update.... Let's hope it is soon

IIdentifyAsInnocent · 16/01/2024 23:09

@towerofsong see, it's been an issue for ages

Towerofsong · 18/01/2024 09:45

IIdentifyAsInnocent · 16/01/2024 23:09

@towerofsong see, it's been an issue for ages

Yeah, I just never got around to complaining before 😂. But just occasionally I'd like to start a thread!

wineymummy · 18/01/2024 09:47

Agree the android app is so so bad. Please get this sorted ASAP @MNHQ

blackpanth · 18/01/2024 09:49

wineymummy · 18/01/2024 09:47

Agree the android app is so so bad. Please get this sorted ASAP @MNHQ

It's fine on my phone. Must just be certain mobiles

wineymummy · 19/01/2024 11:19

blackpanth · 18/01/2024 09:49

It's fine on my phone. Must just be certain mobiles

Really? On mine there is no option to see all of the OP's posts. I use that all the time (on desktop) to catch up on a thread without having to scroll through hundreds of posts all saying the same thing.

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