The Royal Family Topic Disappearance

[MattTech]

Hi all...

I wanted to post about the problems we experienced last night with "The Royal Family" topic disappearing.

Unfortunately, we had a bug that meant, under a very specific set of circumstances, topics could get deleted, along with all of the threads and replies in those topics - this is what happened last night. Luckily, we were able to get a fix in place pretty quickly that reinstated all threads and another fix to restore posting ability by 9pm last night so we hope that you weren't too badly impacted by the outage.

Contrary to some of the theories, we weren't taken down by men in grey from the palace, nor was it a hacking attempt. In short, we had a bug in our code for our new follow topics feature that broke something else - a cock up, not a conspiracy.

We're really sorry that this happened, and I wanted to personally reassure everyone that we've investigated this in depth internally today to ensure that a problem like this doesn't happen again.

Thanks

Matt
Mumsnet Tech Team

👀

Yeah gone again 🙄

No, it hasn’t gone, but it is hidden. Maybe it is too much headline topic related to the royal family in the trending, so they “should” disappear?

here you go
www.mumsnet.com/talk/the_royal_family

Cheers Kitkatbat😊

Are we still supposed to believe this is a bug??

Hi all - we're looking into this now. You can still access the topic at https://www.mumsnet.com/talk/theroyall_family but for some reason it's not showing on the topics list.

@atteatimeeverybodyagrees @Thechoccieorange @Circleoffifths I'm really sorry about that.

It looks like there was an issue when the topic was restored that prevented it from showing in the list of talk topics. It was on site, but missing from the list.

It should be back in the list on the talk homepage now, and we'll get everything back into search today.