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Original poster

Consent pop-up again and again and again..

3 replies

Jaichangecentfoisdenom · 13/12/2022 08:17

It's still going on for me, every time I go to a new page in a thread, or to a new topic, or post a reply, or refresh a thread, the consent pop-up pops up again. I've done everything suggested in the other threads numerous times, but to no avail. Please help, it could be my Christmas present! Thank you!

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MNHQ

YetAnotherBeckyMumsnet · 13/12/2022 09:21

Hello @Jaichangecentfoisdenom we're sorry you're being chased around by consent pop-ups. Can we double check that you've cleared your browser cache? This is different from just clearing cookies.

Here are instructions for Chrome and Safari.

Please also let us know which device and browser you're using. A few MNers are seeing the pop up lately and we'll try our best to get it sorted.

MNHQ

LilyMumsnet · 13/12/2022 16:43

Thanks so much, OP.

We're taking another look at this and will report back.

MNHQ

LilyMumsnet · 13/01/2023 16:51

Hi OP and happy new year!

We’ve changed our Consent Management Platform to one which allows you to “reject all” cookies rather than having to go through them one by one. For a small number of users this has resulted in them being asked to consent on every page they visit. Please follow the instructions below and the consent pop up should stop appearing once you've reselected your preferences.

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’'

Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

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