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Losing the end of posts on app

5 replies

Colcat · 02/12/2022 09:31

I'm not sure if this has already been addressed on another thread but when using the app on iPhone I lose the last line or two on random posts? It's not happening on every post but on random posts within a thread.

JoMumsnet · 02/12/2022 10:41

Hi @Colcat - thanks for flagging this - we're taking a look now. Can you please let us know when you first noticed this happening? And can you also check that you're using the latest version of the iPhone app? (Version 4.4.18 is the latest)

Thanks in advance.

JoMumsnet · 02/12/2022 14:53

Hopefully that's sorted it for you, @colcat - we had a number of reports about this last month and released a fix at the time. Hopefully now you've updated the app everything will be running smoothly for you.

@Blondeshavemorefun can you please check that you've got the latest version installed too?

LilyMumsnet · 02/12/2022 16:16

Blondeshavemorefun · 02/12/2022 15:45

@JoMumsnet I don’t use the mn app. I go via chrome or safari

Could you please upload a screenshot so we can take a look? Flowers

LilyMumsnet · 02/12/2022 16:43

We think it may well be a cache problem on your browser, which should be fairly easy to sort from your end.

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

LilyMumsnet · 02/12/2022 18:41

Can we have a link to that thread?

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